 About Carlson Learning Company
Carlson Learning Company is an international
publisher committed to leading the market in the development, promotion, and distribution
of high-quality, easy-to-use information that helps individuals understand themselves and
others in order to maximize personal satisfaction and organizational success.
Carlson Training Products are available through Service Solutions International, Ltd. If you
would like to know more about any of these programs, just click the icons below.
Personal Learning Insights ProfileTM
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The Personal Learning Insights Profile is a "cognitive"
learning tool that helps people identify and understand how they experience, process,
organize store and retrieve information. The profile provides a valid, reliable framework
for exploring three important aspects of cognitive learning: Learning Purpose, Learning
Structure, and Learning Activity.

Minimize the negative effects of stress with the Coping and Stress Profile®.
Discover individual stress levels in four life areas -- Personal, Work, Couple and Family.
Develop new coping strategies, including Flexibility, Closeness, Problem Solving and
Communications, for greater professional and personal satisfaction.

Adventures in Attitudes® is a self-guided program that helps people
understand that how they perceive and respond to events around them is their choice. It is
a proven empowerment strategy for turning passive resistance into high-energy performance
in the midst of change.

Senior sales staff. New sales people. Sales managers. Telemarketers. Product and sales
support staff. Everyone with customer contact will find DiSCTM
Sales Strategies immediately applicable in day-to-day selling. Because of its focus on the
customers' needs and styles, DiSCTM Sales Strategies
easily intergrates with current sales processes. Your entire staff benefits from a
consitent and practical pproach to selling by using style to describe behavior.

Give people the Discovering Diversity Profile®, a confidential and
effective way to explore diversity issues in four key areas: Knowledge, Understanding,
Acceptance and Behavior. Help people limit the influence of sterotypes and transform
resistance into acceptance, cooperation and respect.

Use the Dimensions of Leadership Profile® to encourage everyone to
examine leadership issues from three perspectives: self as leader, someone else as leader,
and leadership needs of the situation. You will discover new leadership potential at all
levels of the organization and gain insight into creating committed followers.

Executives, managers, supervisors, and project team leaders can all benefit from DiSCTM Management Strategies. This flexible, results-oriented program is
designed to enhance the skills of new or experienced individuals as they learn actual
strategies for managing self, others, their job and performance.

Help team members do the right thing at the right time, not the same thing at the same
time. The Innovate with C.A.R.E. Profile® identifies an
individual's most natural team role -- Creator, Advancer, Refiner or Executor-- to help
people work from their strengths, value others, and achieve breakthrough performance.

The foundation of success lies in understanding ourselves and others, then adapting our
behavior to meet diverse needs. For more than 20 years, the Personal Profile System®, the original DiSC® instrument, has helped
nearly 30 million people, worldwide, unlock the door to productive communications,
positive relationships and increased performance.

Help young people understand themselves and others using DiSC®.
I-Sight is designed to help young people in their career choices, by looking at their
strengths and what they like to do. This program helps young people take a deeper look at
themselves and learn how to accept the behavioral differences of others with
understanding.

Research shows that people approach listening in one of five preferred ways: Appreciative,
Empathic, Comprehensive, Discerning and Evaluative. But one approach does not meet every
communication need. The Personal Listening Profile® identifies
individual approaches and helps people develop adaptive listening strategies for more
productive communication.

Save your organization time and money with the Time Mastery Profile®. This complete
self-assessment tool looks at individual effectiveness in twelve critical areas. It also
includes a built-in workbook that guides individuals in developing customized strategies
for improving their productivity.

Today, service providers of all industries, understand that great customer service occurs
when the needs of the individual are not just met, but surpassed. Professional Service
Works help employees become aware of how their behavior affects the service they provide,
and how to adapt to the needs of the customer.
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