A number of years ago while working for Citibank in Washington, D.C., our founder awoke in the middle of the night with a revelation – the full-impact, light bulb goes on – kind of revelation. She sat right up in bed and smiled – for she knew she had "found her calling." Amy had read a book called Customers For Life: How to Turn That Onetime Buyer into a Lifetime Customer, by Carl Sewell and Paul B. Brown. Mr. Sewell owns car dealerships in the southwest and is on the board of several major corporations. The book speaks the basics and clearly spells out how this man had become so successful and well respected. It’s not that he did anything terribly extraordinary – he just did things. His philosophies were basic, but most importantly, his ideas and actions were implemented. And she couldn’t understand why everyone wasn’t following his incredibly effective service initiatives.

In keeping with the spirit of Carl Sewell, Service Solutions International was created to demonstrate to companies how increased profitability will become inherent through providing exceptional service to both internal and external customers. We know that a satisfied or repeat customer does not assure loyalty in an intense competitive environment. Customer loyalty is driven by the positive and continuous application of core and strategic services designed to enhance the customer’s total experience. Service Solutions International can show you how to provide exceptional service and maintain it in order to create the customer loyalty necessary to sustain and grow your business.

If you STILL aren’t convinced we’re the BEST company to help you create your competitive edge through exceptional service delivery, please visit the rest of our web site or call us at 612/619-0722. Thank you!